Privacy Policy
Last updated: 2/2/2026
 
At Spine Axis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website spineaxishealth (the “Website”).
 
By accessing or using the Website, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of information as described below.
 
1. Information We Collect
We may collect information from you in several ways, including information you provide directly and information collected automatically when you use the Website.
 
1.1 Personal Information You Provide
You may voluntarily provide personal information when you:

  • Fill out contact forms

  • Subscribe to newsletters or updates

  • Send us emails or messages

  • Participate in surveys or other site features

This information may include your name, email address, and any other information you choose to share.
 
1.2 Automatically Collected Information
When you access the Website, certain information may be collected automatically, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device type and operating system

  • Pages viewed, links clicked, and time spent on the Website

  • Referring and exit pages

This data is primarily used to understand how visitors use the Website and to improve performance and usability.
 
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies help us:

  • Remember your preferences

  • Understand site usage and traffic patterns

  • Improve website functionality

You can control or disable cookies through your browser settings. Disabling cookies may limit certain features of the Website.
 
2. How We Use Your Information
We may use the information collected for purposes including, but not limited to:

  • Providing, operating, and maintaining the Website

  • Improving content, layout, and functionality

  • Communicating with you, including responding to inquiries

  • Sending updates or informational messages (if you have opted in)

  • Monitoring and analyzing usage trends

  • Preventing fraud, abuse, or security issues

  • Complying with legal and regulatory requirements

3. Legal Basis for Processing (Where Applicable)
If you are located in certain jurisdictions, we process your personal information based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests, provided those interests do not override your rights

4. Sharing and Disclosure of Information
We do not sell your personal information. However, we may share information in the following situations:

  • Service Providers: With trusted third-party vendors who assist in operating the Website (e.g., hosting, analytics, email services).

  • Legal Requirements: If required by law, regulation, or legal process.

  • Business Transfers: In connection with a merger, sale, or transfer of assets, where your information may be transferred as part of that transaction.

All third parties are expected to handle your data in a manner consistent with this Privacy Policy.
 
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
 
6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no system can be guaranteed to be completely secure.
 
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal data

  • Request correction or updates to inaccurate data

  • Request deletion of your personal data

  • Object to or restrict certain processing activities

  • Withdraw consent at any time

To exercise your rights, please contact us using the details provided below.
 
8. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any information.
 
9. Children’s Privacy
The Website is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
 
10. International Data Transfers
If you access the Website from outside the country where our servers are located, your information may be transferred to and processed in countries with different data protection laws. By using the Website, you consent to such transfers.
 
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.
 
12. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
 
Email: support@spineaxishealth.com
Website: www.spineaxishealth.com

SMS Terms & Conditions

  1. Introduction

Welcome to Spine Axis. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

  1. Consent for SMS Communication

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Spine Axis. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.spineaxishealth.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

  1. Types of SMS Communications

If you have consented to receive text messages from Spine Axis, you may receive messages related to the following:

Appointment reminders
Follow-up messages for post visit instructions
Billing inquiries

  1. Opt-In Method:

You may opt-in to receive SMS messages from Spine Axis in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

  1. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  1. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.spineaxishealth.com

  1. Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" to any text message or contact us directly at 404-602-0922. You can email us at support@spineaxishealth.com or visit our Privacy Policy and Terms of Service https://www.spineaxishealth.com/privacy
Message frequency may vary.

  1. Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Condition pages https://www.spineaxishealth.com/privacy

Message frequency may vary

  1. Message Frequency:

Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.

  1. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.